Frequently Asked Questions
Everything you need to know about shopping with Swazi
What is the standard shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your products ethically sourced?
At Swazi, we are committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize the use of organic and recycled materials.